Cookies allow us to personalize content and ads, to offer social media features and analyze our traffic. We also share information about our bebsite usage with our social media, advertising and analytics partners, who may combine these with other information you may have provided or that they collected when using their services. By continuing browsing on our website, you accept these terms.
En savoir plus et paramétrer les traceurs
Agree

Cookies allow us to personalize content and ads, to offer social media features and analyze our traffic. We also share information about our bebsite usage with our social media, advertising and analytics partners, who may combine these with other information you may have provided or that they collected when using their services. By continuing browsing on our website, you accept these terms.
En savoir plus et paramétrer les traceurs

Agree

Animal Webaction
This collection failed... Caramel did not receive anything : Why?

It is always a huge disappointment to see a collection fail, it means that the concerned animals will not receive any help. Unfortunately, we can not ship incomplete collections.

When a collection fails, why can't you at least deliver what has been collected ?

We want to maximize the help we are all bringing to the animals in distress. Our collection goals are calculated to balance our storage, delivery and manufacturing costs of the offered products.

Delivering failed collections would generate too many costs, which would eventually lead to the bankruptcy of the website and leave all the animals that we could have helped alone...

The delivery of unfinished collections is also physically impossible for some products (if only 50% of a pethouse is financed: we can not cut it in half).

Why can't you at least transfer the collected money to the association ?

Our activity is regulated by the french tax law, it forbides us to transfer money instead of the advertised product (article L 548-1 of the Monetary and Financial Code).

For this reason, when a collection fails, donations are immediately refunded. If they want to, donors can send this money directly to the association.

If you can't transfer the collected money to the association, why don't you just send it to another one ?

Our activity is regulated by the french tax law, it forbides us to use the money for anything else than the original use announced in the collection (article L 548-1).

So, unfortunately, we are not allowed to transfer donations from a collection to another.

What happens to the free donations assigned to a failed collection ?

Free donations are saved before being reallocated to other collections (free donations being immaterial, they are not submited to the same obligations than financial donations).

Close

photo association
Des granulés pour Caramel
Caramel s'étouffe quand il mange !
photo association
Des granulés pour Caramel
Caramel s'étouffe quand il mange !

106.05 kg
of granules offered

200 kg
of granules necessary

ASSOCIATION
Caramel FR France

Caramel s'étouffe quand il mange !

1. Il a du mal à respirer

Caramel a travaillé pendant des années dans des centres équestres. Il a maintenant pris sa retraite, mais il a de l'emphysème. 

Il s'étouffe régulièrement et a beaucoup de mal à manger du foin. 

2. Les granulés lui permettraient de s'alimenter

Caramel a besoin d'énergie. L'hiver puise beaucoup dans les réserves des chevaux, et il n'en a plus beaucoup.

Les granulés lui permettront de s'alimenter et de remplacer le foin qui le rend malade !

3. Nous n'arrivons plus à faire face aux dépenses

Nous avons eu de gros soucis financiers dernièrement, avec des factures vétérinaires importantes. Nous n'avons plus les moyens de tout payer...

Certified collection
Collecte de confiance certifiée par Animal Webaction. Learn more

We checked Caramel's activity was legally registered.

When associations register on our platform, we always inspect their legal status : according to the law, all our partner associations are legally registered in their home country.

We organized an interview with the association Caramel before publishing Caramel's collection.

Our team ensures communication with the beneficiary association before each collection.
It allows us to check the truthfulness of the association's request for the animal.

The elements mentioned in the collection constitute a factual and objective presentation of Caramel's situation.

We communicate a lot with the associations during our interviews, but we are not looking to exaggerate the current situation: only facts are presented.

Once the collection succeeded, we won't send money to the association, only .

Only products (blankets, food...) are collected, we never send money. All collected products are directly and only sent to help animals: no misappropriation possible

If the collection succeeds, we will deliver the collection ourselves to Caramel.

We entirely take care of the transportation of the collected products to the association taking care of the assisted animal. So, we follow the goods in real time, and we ensure its good reception at destination.

We will publish the pictures granules received by Caramel.

We are committed to publishing pictures of each delivery made once the goods have been received.
You will be able to see by youself the good reception of your donations where the animal is located, and how the association is using it.

Caramel will not receive any of your personal data.

We ensure your datas' confidentiality : the donations made on the website are totally anonymous to the beneficiary associations. Your data will never be used for recovery actions by associations.

We refund all donations on request

If the collection fails, we will systematically refund all of your donations.
Even if a collection is not completed, we can always proceed to a refund of all the donations you made. Just ask us ; these refunds are not charged.*
* Only your donations on undelivered collections can be the subject of a refund request.

Close

 
Organizer
Association Caramel
Les écuries de Catalogne
Avenue de Nidolère
66300 Tressere
FR France

Subscribe to our reminder

We will send you an email as soon as your clicks will be available again

Saving...

Your subscription has been successfully saved.