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Cookies allow us to personalize content and ads, to offer social media features and analyze our traffic. We also share information about our bebsite usage with our social media, advertising and analytics partners, who may combine these with other information you may have provided or that they collected when using their services. By continuing browsing on our website, you accept these terms.

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Animal Webaction
This collection failed... Luna did not receive anything : Why?

It is always a huge disappointment to see a collection fail, it means that the concerned animals will not receive any help. Unfortunately, we can not ship incomplete collections.

When a collection fails, why can't you at least deliver what has been collected ?

We want to maximize the help we are all bringing to the animals in distress. Our collection goals are calculated to balance our storage, delivery and manufacturing costs of the offered products.

Delivering failed collections would generate too many costs, which would eventually lead to the bankruptcy of the website and leave all the animals that we could have helped alone...

The delivery of unfinished collections is also physically impossible for some products (if only 50% of a pethouse is financed: we can not cut it in half).

Why can't you at least transfer the collected money to the association ?

Our activity is regulated by the french tax law, it forbides us to transfer money instead of the advertised product (article L 548-1 of the Monetary and Financial Code).

For this reason, when a collection fails, donations are immediately refunded. If they want to, donors can send this money directly to the association.

If you can't transfer the collected money to the association, why don't you just send it to another one ?

Our activity is regulated by the french tax law, it forbides us to use the money for anything else than the original use announced in the collection (article L 548-1).

So, unfortunately, we are not allowed to transfer donations from a collection to another.

What happens to the free donations assigned to a failed collection ?

Free donations are saved before being reallocated to other collections (free donations being immaterial, they are not submited to the same obligations than financial donations).

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photo association

De la nourriture pour Luna

À bout de forces, Nina était amorphe quand nous l'avons trouvée !
photo association
De la nourriture pour Luna
À bout de forces, Nina était amorphe quand nous l'avons trouvée !

This collection failed, it won't be delivered... Collected quantities have been cancelled (financial donations have been transfered back to donors' bank accounts et free clicks have been saved in a stock).

0 pouches
of meat offered

240 pouches
of meat necessary

À bout de forces, Nina était amorphe quand nous l'avons trouvée !

1. Elle est très craintive

Nina a très peur des êtres humains. Elle est difficile à approcher... 

La seule raison pour laquelle nous y sommes parvenus, c'est parce qu'elle gisait, amorphe, aux abords d'un terrain de foot : elle n'avait plus l'énergie de s'enfuir !

2. Elle a été mise sous perfusion

Nina était en hypothermie quand nous l'avons récupéré. À la clinique vétérinaire, elle a été mise sous perfusion...

Nina est atteinte de FIV, le sida du chat. Elle restera toujours fragile, sensible à la moindre infection qui risque de se prendre à elle. 

3. Les sachets nous aideront à lui donner ses médicaments

Nina ne doit pas seulement reprendre du poids : elle va devoir être suivie, et traitée, au quotidien !

Les sachets nous permettront de répondre à ces deux urgences. Grâce à eux, nous pourrons plus facilement lui faire prendre ses médicaments. 

4. Nous n'avons aucune subvention

Nos finances sont plus que justes car nous ne recevons pas d'aides financières ! Les soins vétérinaires nous enfoncent...

Certified collection
Collecte de confiance certifiée par Animal Webaction. Learn more

We checked Jardin des Chats's activity was legally registered.

When associations register on our platform, we always inspect their legal status : according to the law, all our partner associations are legally registered in their home country.

We organized an interview with the association Jardin des Chats before publishing Luna's collection.

Our team ensures communication with the beneficiary association before each collection.
It allows us to check the truthfulness of the association's request for the animal.

The elements mentioned in the collection constitute a factual and objective presentation of Luna's situation.

We communicate a lot with the associations during our interviews, but we are not looking to exaggerate the current situation: only facts are presented.

Once the collection succeeded, we won't send money to the association, only .

Only products (blankets, food...) are collected, we never send money. All collected products are directly and only sent to help animals: no misappropriation possible

If the collection succeeds, we will deliver the collection ourselves to Luna.

We entirely take care of the transportation of the collected products to the association taking care of the assisted animal. So, we follow the goods in real time, and we ensure its good reception at destination.

We will publish the pictures wet food received by Luna.

We are committed to publishing pictures of each delivery made once the goods have been received.
You will be able to see by youself the good reception of your donations where the animal is located, and how the association is using it.

Jardin des Chats will not receive any of your personal data.

We ensure your datas' confidentiality : the donations made on the website are totally anonymous to the beneficiary associations. Your data will never be used for recovery actions by associations.

We refund all donations on request

If the collection fails, we will systematically refund all of your donations.
Even if a collection is not completed, we can always proceed to a refund of all the donations you made. Just ask us ; these refunds are not charged.*
* Only your donations on undelivered collections can be the subject of a refund request.

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Organizer
Association Le Jardin des Chats
Tallobre
43370 Saint-Christophe-sur-Dolaison
FR France

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