Little Pio is likely to lose his eye due to cat flu...
It is always a huge disappointment to see a campaign fail, it means that the concerned animals will not receive any help. Unfortunately, we can not ship incomplete campaigns.
We want to maximize the help we are all bringing to the animals in distress. Our campaign goals are calculated to balance our storage, delivery and manufacturing costs of the offered products.
Delivering failed campaigns would generate too many costs, which would eventually lead to the bankruptcy of the website and leave all the animals that we could have helped alone...
The delivery of unfinished campaigns is also physically impossible for some products (if only 50% of a kennel is financed: we can not cut it in half).
Our activity is regulated by the french tax law, it forbides us to transfer money instead of the advertised product (article L 548-1 of the Monetary and Financial Code).
For this reason, when a campaign fails, donations are immediately refunded. If they want to, donors can send this money directly to the association.
Our activity is regulated by the french tax law, it forbides us to use the money for anything else than the original use announced in the campaign (article L 548-1).
So, unfortunately, we are not allowed to transfer donations from a campaign to another.
Free clicks are saved before being reallocated to other campaigns (free clicks being immaterial, they are not submited to the same obligations than financial donations).

This campaign failed, it won't be delivered... Collected quantities have been cancelled (payments have been transfered back and free clicks have been saved in a stock).
0 kg
Dry food offered
3,200 kg
Dry food necessary
Participate in confidence
Animal Webaction visited the site 05 October 2025 and confirms the situation described below.

“We’re caring for 106 dogs now, just a few weeks ago, there were 94. Their number keeps growing, mostly because of abandonments... At the shelter, space is running out, and so is time. Every new arrival needs the basics: vaccines, vet check-ups, identification. We do our best, but with winter coming, my biggest fear remains the same: that each dog can stay warm… and have something to eat!
Our kibble stock is nearly empty. For days now, portions have been smaller, and even though we try to spare the most fragile, the consequences are already showing: diarrhea is back, and some dogs are losing weight…
Feeding over a hundred dogs every day is hard enough and as the cold sets in, their needs only increase, since they burn more calories just to stay warm. If we can’t secure kibble soon, we’ll have to ration even more… and that would be disastrous for them all.”

“We’re doing everything we can, but we can’t maintain good-quality food consistently. The signs don’t lie: digestive issues, diarrhea, weight loss, stress at mealtimes...
Some dogs are especially vulnerable. We currently have six suffering from heartworm; their treatment is long and costly and it only works if they eat properly! Others are recovering from surgeries and injuries; they need extra calories to heal. Without kibble, their recovery stalls...
Now that the cold is settling in, things are becoming even more critical. In winter, dogs burn energy just to avoid freezing! If this kibble campaign fails, many won’t have the strength to make it through the winter...”

“Meda is about seven years old. He’s a German Shepherd we found abandoned, even though he was microchipped... He’d been left in a terrible state, with a large open wound on his back and several smaller ones, all infected and full of maggots. We rushed him to the vet and have been caring for him daily with treatments and dressings. It’s been a month now, and while there’s some progress, you can still see how fragile he is...
Despite everything, Meda is gentle and affectionate. He seeks contact and trust, even after all he’s endured. It’s unbelievable. But he’s still very weak, and he needs quality food to regain strength. As long as he doesn’t eat properly, his body can’t heal, his wounds close slowly, and the risk of infection remains high.
Meda is one of the most vulnerable dogs at the shelter : he worries me deeply. This campaign could truly save his life.”

“It’s all connected : money and kibble. Every month, we need a huge amount of kibble to feed everyone. But with sick dogs, surgeries, and sterilizations no longer covered by the town, expenses are exploding. We do what we can, we make arrangements, we sometimes borrow... but it’s getting harder and harder to keep up.
We’re in debt for kibble, for vet care, and more... Rescuing a single dog recently cost us 800 euros. That’s enormous for us! The amounts change, but the pressure doesn’t: we have to pay, keep treating, and above all, keep feeding everyone.
We’ve already asked for help, launched local appeals, even received some support from abroad… but it’s never enough, because the needs never stop. That’s why this kibble campaign is vital: it ensures the dogs can eat, heal, and make it through winter in decent conditions. Without kibble, we just can’t make it.”

“Every day at the shelter revolves around the dogs: watching, treating, cleaning, feeding, noticing the smallest change. A dog eating less, a different look, a cough… every sign matters. The work never ends, and even at night, I check the cameras, worried by a sudden bark in the dark. It’s constant, and exhausting.
But it’s not just care, it’s also a bond. Many of these dogs have known fear, pain, abandonment. Here, they find trust again, gentleness. Despite the fatigue and moments of doubt, one look, one gesture, is enough to remind me why I keep going. This shelter is their only safety, their only home.
But no one can do this alone. Even with the best will in the world, caring for over a hundred dogs is impossible without help. Every bag of kibble, every donation, every gesture truly matters. In the end, that’s what makes the difference: a full bowl, a dog regaining strength, a life held up by solidarity.”

Animal Webaction has a logistics platform directly in Serbia, which enables us to intervene quickly and deliver kibble.
When a campaign fails, Animal Webaction cannot deliver the products. The beneficiary doesn't receive anything and the buyers are refunded.

If you know of a foundation or NGO that could help Zuzana, please invite them to contact us so that we can put them in touch.
If you represent an animal welfare foundation or NGO, please help Zuzana's dogs, contact us and we will put you in touch!
If you would like to drop by Pongo's shelter to help Zuzana or if you would like to send her kibbles or a check directly, contact Zuzana via Facebook (note: direct help is your own responsibility).
|
|
Safe payment
100% safe payment via Paypal or credit card.
|
|
|
|
Verified action
We've carried out checks on this action, Animal Webaction visited the shelter.
|
|
|
|
Sending kibble
The shelter won't receive any money, only the kibble bought on its behalf.
|
|
|
|
Delivery tracking
We will keep you posted and you will receive delivery pictures.
|
|
|
|
Satisfied buyers
Our satisfaction rate is 98% (read our 1067 Facebook reviews).
|
|
|
|
Expertise
Animal Webaction partners with 1000 animal welfare associations in 15 countries and has been existing for 13 years.
|
|
Serbie