À bout de forces, Nina était amorphe quand nous l'avons trouvée !

We want to maximize the help we are all bringing to the animals in distress. Our collection goals are calculated to balance our storage, delivery and manufacturing costs of the offered products.

Delivering failed collections would generate too many costs, which would eventually lead to the bankruptcy of the website and leave all the animals that we could have helped alone...

The delivery of unfinished collections is also physically impossible for some products (if only 50% of a kennel is financed: we can not cut it in half).

Our activity is regulated by the french tax law, it forbides us to transfer money instead of the advertised product (article L 548-1 of the Monetary and Financial Code).

For this reason, when a collection fails, donations are immediately refunded. If they want to, donors can send this money directly to the association.

Our activity is regulated by the french tax law, it forbides us to use the money for anything else than the original use announced in the collection (article L 548-1).

So, unfortunately, we are not allowed to transfer donations from a collection to another.

Free donations are saved before being reallocated to other collections (free donations being immaterial, they are not submited to the same obligations than financial donations).

When a collection fails, why can't you at least deliver what has been collected ?

Why can't you at least transfer the collected money to the association ?

If you can't transfer the collected money to the association, why don't you just send it to another one ?

What happens to the free donations assigned to a failed collection ?

De la nourriture pour Luna

1. Elle est très craintive

2. Elle a été mise sous perfusion

3. Les sachets nous aideront à lui donner ses médicaments

4. Nous n'avons aucune subvention

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